Deja vu: Election workers again grapple with software glitch amid record turnout at start of election

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An unknown number of county election offices in Georgia were forced to use manual methods to verify early primary voters Monday after the Secretary of State’s voter verification system went down again.

The ElectioNet or eNet system was down for about three hours Monday morning but was back on around 11 a.m., a spokesperson for the secretary of state’s office said. Atlanta Civic Circle. Early voting for the May 24 midterm primary ends Friday.

“It was real slowly this morning,” the spokesperson said, adding that the temporary eNet issue “shouldn’t have affected any offices” because county election offices have backup verification methods.

A staffer with the Secretary of State’s Electoral Division notified local election officials by email just before 11:00 a.m. Monday that the office was “aware that eNet is temporarily unavailable to some users.”

County election offices have been instructed to use backup voters lists, EasyVote (external vendor election management software) if available, or manually search for each voter on their My Voter page on the Secretary of State.

The slowdown was not due to “something sinister” but because eNet’s website certification was outdated, the secretary of state’s office spokesman said. “It has nothing to do with the election. Our website certifications were being renewed. It’s a fairly routine process.

Monday’s issue comes less than two weeks after eNet experienced a temporary outage on May 5, forcing election workers to use emergency voter lists or the My Voter page to register voters and assign them ballots, a time-consuming process that resulted in long lines and voter frustration.

The glitches, while vexatious, do not appear to have affected voter turnout.

As of Sunday, some 416,558 Georgians had voted early or by mail, more than double the number cast during the same period in the 2018 midterm primaries. About 33,000 of those were ballots by correspondence. Georgia has approximately 7.7 million registered voters.

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