Pandemic helps London software developer break into U.S. healthcare market


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A London-based software developer has struck a deal with a Texas-based healthcare provider to enable patient care, remotely.

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Sensory Technologies on Collip Circle is partnering with Resilient Healthcare which will use Sensory’s eShift software for patient home care.

For Sensory Technologies, this is a major breakthrough in the US market, said Managing Director Patrick Blanshard.

“This is a big deal. It really is a significant growth opportunity and it sets us apart as a clear symbiotic partner in the healthcare system. We are adding value,” he said.

“There is a problem and an opportunity. There are serious staff shortages due to COVID and with that there is an opportunity.

“We’re at full throttle in that space right now, in the United States,” Blanshard said.

The software allows a healthcare professional, such as a nurse or doctor, to support multiple patients at home by connecting with a caregiver, such as a personal support worker, using a mobile device . Patient care information can be exchanged, allowing the patient to stay at home longer.

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Healthcare agencies in England, France, other US cities and Ontario also use eShift.

“COVID has been a struggle and it is driving a lot of changes that are working well for Sensory Technologies. We no longer have to explain the value of what we do. It is now: ‘How can we do I ?.’ It’s a growing market share, it’s exciting, ”said Blanshard.

Home care cuts costs, improves access for patients who do not have to travel to a hospital or health center, and makes better use of staff because fewer professionals can see more patients.

“By integrating Sensory Technologies’ eShift into our platform, we solve two problems,” said Jackleen Samuel, Managing Director of Resilient.

“First, we are solving a personnel problem, which has had a dramatic effect on hospitals. It improves our ability to do more with our existing staff. Second, it improves the quality of our care, as we will integrate and offer a live, physician-led, acute and post-acute care component. “

Resilient offers home care and Sensory Technologies software will improve the quality of care through better reporting, coordination of medical staff and better patient follow-up, Samuel said.

The software has also proven to be popular closer to home. In Ontario, five home and community support services, formerly Local Health Integration Networks, use the software.

Sensory Technologies was founded in 2009 and employs approximately 25 people in Canada, Europe and the United States


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