SoftwareReviews Names Best Voice Client Software of the Year | national


TORONTO, March 22, 2022 /PRNewswire/ — SoftwareReviews, a leading source for information on the software vendor landscape, has released its 2022 Voice of the Customer Data Quadrant Awards, naming four gold-winning vendors.

The identification of the best Voice of the Customer software vendors for 2022 is based on verified survey data collected from actual end users. These vendors received high scores in the Data Quadrant from SoftwareReviews.

Vendors are ranked by a composite satisfaction score, called the Composite Score (CS), which averages four different rating domains: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likelihood to Recommend.

The 2022 Voice of the Customer Software Gold Medalists are:

  • sandsiv+, 8.8 CS, was recognized for outstanding customer support.
  • SurveyMonkey, 8.7 CS, ranked among the best for including a robust questionnaire design and survey builder.
  • Forsta, 8.4 CS has been appreciated by its users for including an easy data integration process.
  • AskNicely, 8.3 CS, has achieved good results by including an easy adoption and implementation process.

SoftwareReviews comprehensive software reviews provide the most accurate and detailed view of a complex and ever-changing market. The data comes from actual end users who use the software day in and day out and from IT professionals who have worked closely with it during provisioning, implementation and maintenance.

To learn more about Voice of the Customer, visit the dedicated resource.

For more information on SoftwareReviews, the Data Quadrant or the Emotional Footprint, or to access resources to support the software selection process, visit and connect via LinkedIn, Twitterand Facebook.

About SoftwareReviews

SoftwareReviews is the most in-depth source of data and buyer information for the enterprise software market. By collecting customer experience data from business and IT professionals, the SoftwareReviews methodology produces detailed and authentic insights into the enterprise software review and purchase experience.

Connect with SoftwareReviews via LinkedIn, Twitterand Facebook.

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